Details
Firmware version 2.0.7.24 is compatible with the Solidcom C1 Air headsets.
Firmware version 2.0.7.12 is fully compatible with the C1 Headset and Hub and the C1 Pro Headset and Hub.
1. Kindly Note:
- It takes a risk to update the firmware. Please avoid updating the firmware when the device is used for important events.
- To avoid the power being cut off suddenly during the update, please make sure the device has enough power during the update.
- The Solidcom C1 Pro - Roaming HUB upgrade takes around 20 minutes.
- Please feel free to contact our technical support engineer if the updating failure or error causes the malfunction of the device. The link for contacting Hollyland Technical Support Engineer: support@hollyland.com
2. Operation Steps
2.1 Upgrade with USB disk
- Download the firmware file
- Prepare one USB disk with USB-A port which memory less than 32GB.
- Plug the USB disk into laptop, format the USB disk to FAT32，put the upgrade firmware(.ota format) into the root directory of the USB disk(make sure only one firmware inside)，please do not put it inside of any folder.
- Plug the USB disk into Roaming-HUB via USB-A port , the Roaming-HUB will recognize the USB disk and start to upgrading , the Solidcom C1 Pro - Roaming HUB will reboot automatically after upgraded.
2.2 Upgrade with laptop
- Download the firmware file
- Connect the HUB to the laptop via LAN port with cat 5e cable, and then set up the HUB and laptop IP address in the same IP section(like 192.168.218.10 and 192.168.218.20), make sure both of them can communicate via LAN connection
- Open web based software by open the HUB IP address(like 192.168.218.10) with browser(recommend to use Google)
- Login with default account and password(user name: admin, password:12345678)
- Go to "settings"->"others"->"firmware update", and the select the ".ota" file to start upgrading,the Solidcom C1 Pro - Roaming HUB will reboot automatically after upgraded.
2.3 Upgrade via cloud
- Connect the HUB to Internet via LAN port
- Go to main menu of the HUB by long-press the middle button, and then go to "info" ->"system updating"(will need to make sure the firmware is ready on cloud server, and the HUB with the good Internet connection)