- Please use the original Type-C cable for charging, and the faster power supply is not suggested, ordinary power adapter with 5V 1.5/2A works well, the power bank also supports if the charging voltage and current are over 5V 2A.
- For the problem of single units does not charge, please reset the device then put it back in the charging box to check the device’s status, and send it back to us for repair if it still can not be charged.